Carrier & Shipment Standards
Trust is built in the detail.
The principles below describe the operating approach Valor Cargo is establishing for sourcing carriers and coordinating shipments.
- 01
Carrier identity and business details
Confirming who the transport provider is, and that their business details are genuine, before any load is allocated.
- 02
Vehicle, driver and operating documentation
Checking that relevant registration, licensing and operating documents are current and appropriate for the movement.
- 03
Vehicle capability matched to cargo
Ensuring the vehicle type, size and equipment suit the cargo's weight, dimensions and handling needs.
- 04
Rates, collection and delivery expectations
Agreeing rates, collection arrangements and delivery expectations in writing before the shipment proceeds.
- 05
Communicating delays or changes
Informing the relevant parties promptly of any material delay or change to the agreed arrangement.
- 06
Delivery confirmation and proof of delivery
Obtaining delivery confirmation, and proof of delivery where agreed, at the close of each shipment.
An honest note on scope
These are recommended procedures that guide how we work; the specific checks applied to a shipment are confirmed with you as part of each arrangement. Valor Cargo does not provide insurance cover, guaranteed delivery times or real-time tracking unless separately agreed in writing. Cargo owners should confirm appropriate goods-in-transit cover for their freight.
Let's Move Business Forward.
Whether you need transport for an individual shipment or are exploring a recurring freight arrangement, tell us what you need to move and where it needs to go.